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We ship our products with a shipping fee of $6.95 for domestic orders.
- Processing Time: 2-4 business days
- Domestic Shipping: 8-10 business days
Please note that delivery times are estimates and may vary based on location and carrier.
- We accept returns for most items within 21 days from the purchase date. To begin a return, email us at hello@sevoma.com to request return instructions and a return authorization number.
- Once your return is approved, we will provide you with detailed instructions for repackaging and shipping. Please use the original packaging, and we will send you a return label to send the item to 215 Mohican St, Sandy Valley, NV 89019, USA.
- Upon receipt, we will inspect the item(s) to ensure they meet our return criteria. Items must be unused, with original tags and packaging. Shipping fees are non-refundable, and return shipping costs are your responsibility.
- If the return meets our policy requirements, we will process a refund to your original payment method within 9-10 business days after inspection.
SPECIFICATIONS:
- Ceramic Type: Porcelain
- Type: Coffee Mugs
- Accessories: With Tray
- Material: Ceramic
- Shape: With Lid
- Specification: 1 pcs
- Style: Japanese
- Color: Green
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